Co-op reviews

Thank you for sharing your feedback and for your continued commitment over several years. We’re pleased to hear that working with good colleagues has been a positive part of your experience. We recognise that the recent cyber incident was disruptive for colleagues, and taking swift action to safeguard Co‑op was essential. We understand this added pressure in stores, particularly smaller teams, and feedback around workload and support is important to us. Thank you also for your comments on our picking systems and in‑store tools, this feedback helps inform ongoing improvements.

Thank you for your five star rating and for your feedback. We’re really pleased to see that you value the sense of community and enjoy working at Co‑op. We’re sorry to hear your comments about behaviour at times. Creating a kind, respectful, and inclusive workplace is very important to us, and we would always encourage colleagues to raise concerns with their manager or through the appropriate support channels so they can be addressed. Thank you again for your honest feedback, it helps us continue to improve the experience for everyone.