Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 283 reviews)); "Great people and place to work" ((in 260 reviews)); "Great team manager and colleagues" ((in 254 reviews)); "good benefits and school prgrams" ((in 162 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 367 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,243 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

2.0

Jan 30, 2020

It's not a 39 hour work week!

Store manager

Recommend

CEO approval

Business Outlook

Pros

The holiday entitlement is decent.

Cons

There is a culture in stores whereby you're expected to work beyond your 39 hour work week for free (as management colleagues are salaried no overtime is payed). I've worked under a number of area managers and in a number of stores and simply put the workload cannot be achieved in a 39 hour work week with the hours given to you for staff. Working for Coop is only for those who live to work, and not those expecting any semblance of work-life balance.

1.0

Dec 27, 2019

Rewarding job

Funeral service arranger

Recommend

CEO approval

Business Outlook

Pros

Nice job. Meeting lots of families.

Cons

Not a good company to work for . No support.

1.0

Nov 26, 2019

STAY CLEAR

Ctm

Recommend

CEO approval

Business Outlook

Pros

Good discounts, nice customers. holidays

Cons

Horrific Managers, Badly Trained, never listen, only interested in their own agenda, hate working on tills, sit in Office spying on CCTV, hate giving till workers a break, bullying and victimisation rife in company, two faced, always bickering, treat staff like something they stood on in street.

Co-op Response

6y

We are really sorry to hear that you are experiencing these problems. Please, can you contact our HR department on 0330 606 1001 so we can help.

Viewing 124 - 126 of 6,243 Reviews

Jobs at Co-op

Wallington, South East England, England

Leavesden Green, England

Vereinigtes Königreich

Co-op

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It's not a 39 hour work week!

Rewarding job

STAY CLEAR

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