Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 283 reviews)); "Great people and place to work" ((in 260 reviews)); "Great team manager and colleagues" ((in 254 reviews)); "good benefits and school prgrams" ((in 162 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 367 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,243 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,243 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Oct 15, 2019

Worst job

Team manager

Recommend

CEO approval

Business Outlook

Pros

Good for progression Good for work in the community

Cons

Lot of unsociable shifts, kiss goodbye to a life. Upper management abysmal. Very monotonous. Company is all about giving the customers what they want with very little to no interest in their staff. During my time in the company, every benefit or incentive to work for the company was stripped, ie dividends, bonuses, discounts of 20% etc.

1.0

Sep 7, 2019

Made me depressed

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The maternity pay and the sick pay is the only benefit to the company

Cons

Do not understand mental health, tried to stop my pay when I went off sick with post natal depression. Took the job I had spent so long trying to get away from me when I returned from my maternity leave. Full of false promises. Make out like the bonus scheme is really good but there's so many things that can give you a handicap that you probably won't even get a bonus after stressing yourself out so much to get it.

Co-op Response

6y

We are so sorry to hear this. This is not typical practice and our HR department are always here to support our colleagues and resolve any issues.

1.0

Aug 1, 2019

Truely terrible

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Nothing positive to say. Still have nightmares when i think about this place.

Cons

Worked in co-op in glasgow for 3 years on a part time basis (16 hours contract). In that time I had 3 weekends off. I begged them for weekends off to see my children. They would agree to this and then when the rota went up it would be the same. Late finish on a friday. Early start on a Saturday, full day sunday. Ended up doing 36 hours a week. I spoke to senior management about this, who couldn't even pretend to care. Was awful. Very much a dead end job. The money is not enough to live on. I had tears of joy when i left.

Co-op Response

6y

Thanks for your review. We are really sorry to hear this, and shocked about your experience, as this is not typical practice. For current employees who are unable to resolve issues with their manager directly, we have a dedicated HR team who are always happy to help. We also have a 24-hour employee assistant programme available to all of our employees.

Viewing 127 - 129 of 6,243 Reviews

Jobs at Co-op

Wallington, South East England, England

Leavesden Green, England

Vereinigtes Königreich

Co-op

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