Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 283 reviews)); "Great people and place to work" ((in 260 reviews)); "Great team manager and colleagues" ((in 254 reviews)); "good benefits and school prgrams" ((in 162 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 367 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,243 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Apr 13, 2019

Ethical, innovative, community focused and getting better by the day! Just don’t ‘spread yourselves too thin’...

Business systems analyst

Recommend

CEO approval

Business Outlook

Pros

- Plenty of opportunity to gain new skills - No 2 days are ever the same - Friendly colleagues who genuinely care about ‘Being Co-op’ - Good bonus - Great pension scheme (matched and doubled by employer)

Cons

- Training and progression can be a bit hit and miss across the different business functions (not the case in my area) - Inconsistent salaries for the same role in different business areas. Unachievable ‘up-to’ upper brackets when roles are advertised. - Several consecutive restructures have left colleagues wearing ‘multiple hats’ and doing the jobs of 3 or more people.

5.0

Jul 12, 2018

Great to work for

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Really enjoyed my time working at Co-op. Great business to work for. Was trialling out the new membership scheme when I was working - great idea. Love that as you spend you contribute to charity as well.

Cons

Not enough hours at some points in the year.

Co-op Response

7y

Thankyou for your review. It's great to hear you enjoyed your role at our Co-op and your like our Membership scheme. I wish your the best with your future career. ^Catherine

1.0

Jun 7, 2018

Terrible. Corrupt through and through

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

Absolutely zero pros at all.

Cons

Management, upper management, no support, lied to and misled all day, advisors are treated incredibly poorly.

Co-op Response

8y

Thankyou for your review. I'm sorry to hear you didn't enjoy your role at our Co-op. I'm concerned to hear that you claim your manager lied to you, I would advise that you contact our HR team about your claims so they can be looked into. Regarding our profit, we have made profit this year alongside giving £61m back to our members and £13m back to local causes. ^Catherine

Viewing 130 - 132 of 6,243 Reviews

Jobs at Co-op

Wallington, South East England, England

Leavesden Green, England

Vereinigtes Königreich

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ethical, innovative, community focused and getting better by the day! Just don’t ‘spread yourselves too thin’...

Great to work for

Terrible. Corrupt through and through

Jobs at Co-op

Co-op reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Co-op reviews FAQs

Jobs at Co-op