Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (75) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 601 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 276 reviews)); "Great people and place to work" ((in 258 reviews)); "Great colleagues and discount of products" ((in 257 reviews)); "Good Benefits for pensions and flexibility" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 186 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,230 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,230 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Mar 20, 2017

Horrible - Never Again.

Ctm

Recommend

CEO approval

Business Outlook

Pros

There is absolutley nothing positive to write about my time working in a horrible, filthy Co-op shop. I just hope that people think twice about starting employment for this awful employer and don't make the horrile mistake I did by giving them a chance. I had tears of joy after leaving this awful dead-end job

Cons

Everything about working for the Co-op was dreadful. The money was a joke (I know its a retail job and they do tend to be a lot lower paid than proper jobs) If the company wants employees to be slightly motivated for the horrible long shifts in a freezing cold shop at least pay the same as other supermakets. The shifts were a total shambles. They didn't listen to requests.about not working every singleweekend so I could see my kids - and yes I did bring this up with senior management. They didn't care. I have had nights leaving that place in tears. The only communication from management was because they weren't happy about something, or if they were wanting to have a go at you. During the year of 2016 I had 4 weekends off. 2 of them I requested as holidays. I had to beg them. This place made my life a awful. I honestly still feel sick when I think about the two years of my I wasted here. They shop was filthy, the only time it got any kind of clean was if an Area Manager was going to be visiting. There is no real promotion chances here. Unless your face fits and after a while you can be promoted to team leader and get lots more resonsability for an extra 70p per hour.

Co-op Response

9y

Thankyou for your comment. I'm sorry to hear you didn't enjoy your time when working for the Co-op. I wish you had raised your concerns with the HR team at the time as you mentioned that your manager wasn't helpful, the HR team can support you with any issues that you are having regarding your working hours. I'm sorry to hear about the state of your store also, again I hope you raised this with management so that this could be rectified. ^Catherine

1.0

Apr 5, 2016

Better in prison

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you are on a late shift,you might be lucky enough to get a load of reduced stuff

Cons

Very cold place to work,and only 20 min break in a 7 hour shift.They do not do anything about staff bullying other staff.Disgusting place to work

1.0

Dec 21, 2023

Poor Management (Digital)

Social media manager

Recommend

CEO approval

Business Outlook

Pros

Discount, Top of range software and resources, Job Security, Policies/support from HR.

Cons

Culture of one-upping each other and cliquey management circles that look after each other and no one else. Inexperienced middle management leading to motivation being the gutter. No exit interview, no one knows or cares why I left and I even reached out to senior management afterwards - no reply. Awful attitude to talent retention. People continue to leave the toxic digital team and its no wonder why. BS 'stretch opportunities' which basically means 'work the job you want, without additional pay, for an unknown amount of time and we will probably not think about actually changing anything'.

Viewing 13 - 15 of 6,230 Reviews

Jobs at Co-op

Vereinigtes Königreich

Vereinigtes Königreich

Co-op

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Horrible - Never Again.

Better in prison

Poor Management (Digital)

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