Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (75) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 601 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 276 reviews)); "Great people and place to work" ((in 258 reviews)); "Great colleagues and discount of products" ((in 257 reviews)); "Good Benefits for pensions and flexibility" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 186 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,231 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Sep 21, 2019

Don’t work there

Store manager

Recommend

CEO approval

Business Outlook

Pros

No pros staff were good

Cons

No staff long hours health and safety really bad

Co-op Response

6y

We are really sorry to hear that you didn't enjoy your time with us. The safety of our colleagues is one of our top priorities and our 'safer colleagues, safer communities' campaign is dedicated to this issue.

1.0

Jun 4, 2019

Horrible Company To Work For

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

10% off in the shop if that can be considered a benefit? Takes their products from extortionate to expensive. Middle management are very good.

Cons

The executives are absolutely delusional and love to haemorrhage money. They preach about doing business "the right way" but behind closed doors they are a much different beast. Just as corrupt and immoral as the big banks. They just hide it under propaganda. The pay review strategy is unfair and there is a strong case of favouritism. The company as a whole are so LGBT friendly that they are now well in the zone of positive discrimination and you feel like the enemy if you are a white heterosexual person. The board have wasted so much money on ludicrous ventures, they have now gotten rid of hundreds of staff in exchange for outsourcing to Tata in India - but don't forget, they are a colleague driven business according to them.

Co-op Response

6y

Thank you very much for your feedback. All of our colleagues, including our executive team, live by our values: Do what matters most Be yourself, always Show you care Succeed together We currently have 4 colleague networks covering women, young people, LGBT and BAME colleagues. Networks are open to all colleagues even if they don't identify in those groups. Being Co-op is about creating a workplace that celebrates difference. Somewhere we all feel responsible, valued, empowered and trusted to do the right thing for each other, our members and our customers. All of our colleagues are also guided by a set of behaviors, one being 'endless inclusion' - "I am inclusive in my thoughts and actions by showing an active interest in the views, backgrounds, and ways of being of my colleagues and the wider community."

4.0

Feb 5, 2018

Sort out the wastage issue!!!!

Ctm

Recommend

CEO approval

Business Outlook

Pros

Worked with some great people over the years. Management fair when changing shifts/booking holidays etc Management approachable Good atmosphere/lots of regular customers

Cons

Discount could be better for convenience store price band Area manager arrogant, doesn't even acknowledge staff, only management. The amount of waste thrown away each night is disgraceful.

Co-op Response

8y

Thankyou for your review. It's good to hear that you enjoy your role and the people that you are working with. I'm sorry to hear you are having issues with your area manager, if this proceed I do recommend raising these concerns through the official lines. Regarding food waste - no food goes to waste at our Co-op. Food is either donated or recycled into energy to fuel our stores. May store colleagues have built up additional relationships with local food banks, so if this is something you're passionate about I recommend you do the same. ^Catherine

Viewing 16 - 18 of 6,231 Reviews

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Don’t work there

Horrible Company To Work For

Sort out the wastage issue!!!!

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