Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (75) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 601 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 276 reviews)); "Great people and place to work" ((in 258 reviews)); "Great colleagues and discount of products" ((in 257 reviews)); "Good Benefits for pensions and flexibility" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 186 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,231 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Sep 17, 2017

was brilliant to work for before cost cutting payroll

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ethical business practices. Room for personal advancement. Teams who care for the company

Cons

Bigger and bigger workloads leading to low morale Constantly changing policies make it hard to keep up.

Co-op Response

8y

Hi there, thanks so much for your feedback, we'll make sure this is fed back for you. ^Scott

4.0

Apr 6, 2017

Room for improvement, but I'm enjoying my time here.

Funeral service arranger

Recommend

CEO approval

Business Outlook

Pros

Generous holiday entitlement and a decent employer pension contribution. I am a lone worker and enjoy the responsibility of running my own branch.

Cons

Too many spreadsheets, trackers, reports etc. Just let me do my job and look after people, and especially stop continually moving the goalposts.

Co-op Response

9y

Thankyou for your review and comment. It's nice to hear you enjoy your current position in the organisation and the work that you do. Regarding the spreadsheets, trackers and reports, our Digital team are currently working with teams across the Funeralcare business to introduce new processes so that thee is less time filling in paper work and processes are more efficient for everyone. ^Catherine

1.0

Apr 2, 2017

dont

Team leader

Recommend

CEO approval

Business Outlook

Pros

none at all now sorry

Cons

after ten years. I was sacked for one incident .total clean record and now suffer severe anxiety, depression due to being isolated and bullied and conned by manager. .got dr lines.etc even gp letter to say my treatment was a disgrace. .single hardworking mum..now nothing. .Thanks coop

Co-op Response

9y

Thankyou for your review and comments. I'm sorry to hear that you believe there were no positives while working for the Co-op and I'm sorry to hear you were a victim to bullying. We have a zero tolerance policy for bullying so I hope you raised your concerns with the HR team and managers while you works with us so they could be fully investigated. ^Catherine

Viewing 19 - 21 of 6,231 Reviews

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Vereinigtes Königreich

Vereinigtes Königreich

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Ratings by demographic groups

Reviews by job title

was brilliant to work for before cost cutting payroll

Room for improvement, but I'm enjoying my time here.

dont

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