Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 599 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "The people were great and kept you sane" ((in 260 reviews)); "Great colleagues and a rewarding job" ((in 257 reviews)); "Good benefits and that’s about it" ((in 165 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,252 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Mar 7, 2025

Okay

Shop assistant

Recommend

CEO approval

Business Outlook

Pros

Easy job and tasks to complete

Cons

Management at the time weren't great

Co-op Response

1y

Thank you for your review and rating and we're glad to see that you found the role and tasks easy.

3.0

Mar 7, 2025

Mid

Team member

Recommend

CEO approval

Business Outlook

Pros

Pay was decent if you’re young and don’t have any dependents Pretty flexible with shifts Employee discount As a company at least pretended to care about their staff Good job if ur a student

Cons

Co-op store managers have a certain ego about them, some are decent but a lot of them can be a-holes for no reason. Like I had one get mad at me for sitting down at the tils whilst I had a broken toe. Otherwise there’s a long list of stories I have from myself, that I heard from ex colleagues, and even people who worked at different coops in the area. It’s not like they are cruel most of the time (sometimes they are) it’s more there’s a lot of passive aggressiveness over petty things which becomes uncomfortable. Also this is a given in a lot of jobs but working at the coop can be exceptionally BORING. Incredibly dull and mundane job, it actually made me miss my hectic, lower pay, stressful waitressing job because at least there because being stressed is more entertaining than being bored. Like I always had something to do or talk about. At the coop there’s stuff to do for the first couple hours, and then it gets quiet and you’re just standing around trying to look like you’re busy. It’s very very boring.

Co-op Response

1y

Thank you for your feedback and rating. We're pleased that you were happy with your pay, flexible shifts and 30% colleague member discount. We do hope that if you had any concerns with your manager, that you raised them at the time.

1.0

Mar 5, 2025

Not what it says on the tin

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Good team and great discount

Cons

Long hours, never enough time to get the tasks finished/ unappreciated, and if your face doesn’t fit!!

Co-op Response

1y

Thank you for your review and feedback. We're pleased to see that you're happy with your team and the 30% colleague member discount. Please talk to your operations manager about any concerns you have with your working hours, workload, or store establishment. We're concerned for your wellbeing and we're sure that if you raise this with your manager, they'll be able to support you in finding appropriate solutions for you and your store.

Viewing 238 - 240 of 6,252 Reviews

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