Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 603 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 291 reviews)); "Great colleagues and discount of products" ((in 271 reviews)); "Great people and place to work" ((in 265 reviews)); "good benefits and school prgrams" ((in 176 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 284 reviews)); "Some managers are awful and make you hate your job" ((in 199 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 50 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,252 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Jan 14, 2025

lost its way

Team leader

Recommend

CEO approval

Business Outlook

Pros

you got a staff discount

Cons

too many too mention, understaffed, over worked, poor pay, hours being cut all the time, lack of support....

Co-op Response

1y

We're sorry that you feel this way. We hope that you had raised concerns with your manager when you worked with us.

2.0

Jan 13, 2025

Terrible to work for

Store manager

Recommend

CEO approval

Business Outlook

Pros

Pay, and good staff discount

Cons

Over worked, very little staff, company changes mind all the time. Company is so out sourced it’s hard to get answers or resolve issues quickly

Co-op Response

1y

We're really sorry that you feel this way. As a manager in the business we're concerned for your well-being. There are resources within the business to help and support you in your role and if you're unfamiliar on how to find this please speak with your manager. If you feel that you need confidential support or advice, we have an Employee Assistance Programme provided by Grocery Aid.

1.0

Jan 10, 2025

Stay clear

Team leader

Recommend

CEO approval

Business Outlook

Pros

Local to where i live

Cons

Expect 150% and give nothing back

Co-op Response

1y

We're sorry that you feel this way. Thank you for leaving a review and for your long service with us. If there's something that you feel we should know more about then please contact us using the former colleague contact form at https://colleagues.coop.co.uk/contacts

Viewing 250 - 252 of 6,252 Reviews

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