Co-op reviews

3.7

66% would recommend to a friend

(6,252 total reviews)
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Kate Allum

54% approve of CEO

49% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Nov 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is decent and staff discount.

Cons

The promised 15-minute paid break doesn’t actually happen, and discussing it feels taboo. Ironically, the Co-op’s values don’t extend to staff. There's a lack of diversity; the store is mainly run by Gullible international students or those on post-study work visas. Managers prefer hiring these workers because they tend to ask fewer questions and can be pushed for maximum output in minimum hours. Favoritism is also a significant issue. Let’s strive for a fairer workplace and a better world. Thanks.

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Co-op Response
1y
At Co-op we believe in fairness and equity, and this is reflected in our recruitment processes. We select candidates for interview based on assessment scores. Our assessments are unbiased and performance is measured on situational judgement and job-relevant criteria. Our hiring managers are unable to access any information about protected characteristics under the Equality Act 2010, including race or religion. It is because we see strength in diversity that our store managers endeavour to recruit teams that represent the communities that they serve. Presently, there are no employee referral schemes in operation in our stores and as such, hiring managers do not receive any financial incentive from informal referrals to the careers site. However, you've made some very serious allegations and we intend to investigate this. We would appreciate if you could provide further information to aid us in this investigation. Please complete the details on the former colleague contact form here: https://colleagues.coop.co.uk/contact Thank you for your raising your concerns and we look forward to hearing from you.
1.0
Oct 28, 2024

awful place to work

Recommend
CEO approval
Business Outlook

Pros

the amount of break time discount wagestream

Cons

toxic environment ridiculous expectations rota changes every 2 mins if your put on a 12 hours contract be prepared to be working 40 hour weeks with bad holiday due to the contract

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Co-op Response
1y
Thank you for your review. We're pleased that you were happy with the flexible access to your pay with Wagestream and the 30% colleague member discount. We're sorry that you've had a bad experience with your contract hours and rota. We hope that you discussed any changes to your availability with your manager so that they could adjust what shifts you would be able to cover and prevent you working more hours than you wanted to.
1.0
Oct 25, 2024

Fine

Recommend
CEO approval
Business Outlook

Pros

Boring but fine for shop work

Cons

Long hours Lone work Discounts Easy work

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Co-op Response
1y
Thank you for your review. We hope you discussed any concerns about your hours of work with your manager before you left. We're surprised to see that discounts are listed in your cons, at 30% our colleague member discount is one of, if not the highest in our industry.
Viewing 259 - 261 of 6,252 Reviews

Glassdoor has 6,720 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.