Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 603 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 291 reviews)); "Great colleagues and discount of products" ((in 271 reviews)); "Great people and place to work" ((in 265 reviews)); "good benefits and school prgrams" ((in 176 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 284 reviews)); "Some managers are awful and make you hate your job" ((in 199 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 50 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,253 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,253 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Oct 21, 2024

Not enough staff

Team leader

Recommend

CEO approval

Business Outlook

Pros

Local supermarket near where you live

Cons

Party, one on one shifts, heavy lifting, no security

Co-op Response

1y

Thank you for your review. We're sorry that you feel this way. We hope you raised concerns with your store manager before leaving us.

1.0

Oct 18, 2024

Avoid avoid avoid

Funeral service crew member

Recommend

CEO approval

Business Outlook

Pros

Working with lovely members of the public

Cons

Bullying, discrimination, victimisation, favouritism, shocking behaviour from colleagues

Co-op Response

1y

We're sorry to hear of your experience. At Co-op we have a zero-tolerance approach towards bullying, harassment, or discrimination of any kind. We strongly encourage all colleagues to report any such issues immediately. Your allegations are serious, and we hope that any incidents of bullying were reported at the time they occurred. If you feel that you have concerns that have not been addressed, please provide more details through the former colleague contact form available at https://colleagues.coop.co.uk/contacts.

1.0

Oct 15, 2024

i don’t know what to say

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

nothing is good about that place

Cons

everything is horrible to be honest

Co-op Response

1y

We're sorry you feel this way. Without telling us what your specific concerns are then we're not able to offer advice or suggestions for improvement. Please feel free to speak to your manager if you have concerns.

Viewing 262 - 264 of 6,253 Reviews

Jobs at Co-op

Portsmouth, South East England, England

Milton Keynes, England

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not enough staff

Avoid avoid avoid

i don’t know what to say

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