Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 599 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "The people were great and kept you sane" ((in 260 reviews)); "Great colleagues and a rewarding job" ((in 257 reviews)); "Good benefits and that’s about it" ((in 165 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,252 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Jan 12, 2026

Working

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Decent place to work sometimes

Cons

Overworked during the busy period

Co-op Response

5mo

Thank you for taking the time to leave a review and share your thoughts.

5.0

Jan 12, 2026

Good

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

Not enough room for progression

Co-op Response

4mo

Thank you for taking the time to submit a review and for your fabulous five star rating. We're sorry that you felt that there were no opportunities to progress. We invite you to take a look at our careers site at jobs.coop.co.uk. We have a range of roles across an array of business areas, you might be surprised at what you find.

4.0

Jan 12, 2026

Good

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Nice working environment Flexible working Good Management Local catchment area

Cons

I don't have anything to mention now.

Co-op Response

3mo

Thank you for your amazing review and feedback. We're pleased that you're happy in your role and they you have hours that fit around you.

Viewing 274 - 276 of 6,252 Reviews

Jobs at Co-op

Customer Team Member

Leavesden Green, England

Portsmouth, South East England, England

Wolverhampton, England

£13 - £13 /hr

(Employer provided)

View job

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