Concentrix Inbound Technical Support reviews

2.9

65% would recommend to a friend

(47 total reviews)
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Chris Caldwell

51% approve of CEO

60% positive business outlook

Inbound Technical Support employees have rated Concentrix with 2.9 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Inbound Technical Support professionals have an average working experience there. Concentrix is rated 25% below average by Inbound Technical Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

47 reviews
2.0
Oct 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Used to be great bonus, now the client has changed it and went from getting £400-£1000 monthly bonus to now £0. Brilliant manager that is main reason I haven't left yet.

Cons

No bonus anymore Consistent hounding to increase productivity Being forced to go back to the office, no work from home being offered anymore.

1.0
Sep 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Can make good commission if you get lucky with your customers

Cons

Wouldn't know where to begin

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Concentrix Response
4y
Hello dear ex-colleague, thank you for the feedback. It's a great pity that you obviously didn't feel comfortable with us, as it is very important to us to create a working atmosphere in which our colleagues feel comfortable. In order to achieve this, we depend on the direct feedback of every single employee. The team management or the personnel department are the right contacts for this. If you should feel the need to talk to us, we would be happy to hear from you even now. Perhaps we can then clear up a couple of misunderstandings. In this case, please contact your former personnel department at any time. We wish you all the best for your professional future and hope that you feel more comfortable in another company. Lisa, Marketing
Viewing 28 - 30 of 47 Reviews

Glassdoor has 57,467 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.