Is Concentrix a good company to work for as a RTA Analyst?

RTA Analyst professionals working at Concentrix have rated their employer with 4.0 out of 5 stars in 36 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open RTA Analyst Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked RTA Analyst interview questions at Concentrix .

Does Concentrix pay RTA Analyst employees well?

RTA Analyst professionals rate their compensation and benefits at Concentrix with 3.4 out of 5 stars based on 36 anonymously submitted employee reviews. This is 5.7% worse than the company average rating for salary and benefits. Find out more about RTA Analyst salaries and benefits at Concentrix .

How happy are RTA Analyst professionals working at Concentrix?

79% of RTA Analyst employees at Concentrix would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. RTA Analyst professionals have also rated Concentrix with a 3.5 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.2 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5496) , Team Leader (1844) , Agente De Atendimento (1633) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1289) , Advisor (959) , Customer Service Agent (747) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (536) , Customer Advisor (430) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1264 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1147 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1139 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 919 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 851 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2967 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2053 reviews)); "Very demanding and low very low pay" ((in 1240 reviews)); "Extended working hours" ((in 333 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 320 reviews))

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Concentrix

Concentrix RTA Analyst reviews

4.0

79% would recommend to a friend

(36 total reviews)

Chris Caldwell

82% approve of CEO

69% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

3.9

Senior management

3.7

Career opportunities

3.5

Work/Life balance

3.4

Compensation and benefits

RTA Analyst employees have rated Concentrix with 4.0 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most RTA Analyst professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by RTA Analyst professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

36 reviews

4.0

Nov 21, 2024

My Journey with CNX

Wfm rta

Recommend

CEO approval

Business Outlook

Pros

Fun working environment especially with my WFM team in CNX Nuvali.

Cons

Rush hour traffic every payday

4.0

Nov 13, 2024

Flexible Working

Wfm rta

Recommend

CEO approval

Business Outlook

Pros

Good team Good Employment Engagement

Cons

Salary low Management not bad Increment very low

Concentrix Response

Thank you for taking the time to write this review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day

5.0

Oct 22, 2024

Calling out agent, extracting attendance and agents AHT etc

Wfm rta

Recommend

CEO approval

Business Outlook

Pros

Incentive, near my place, approachable and caring leaders and colleagues etc

Cons

Not entirely in CNX but maybe the LOB. Most of the LOB esp the one we handled was so delicate and the system issues. Most of the time leaders asking for a report that wasn't under our scoop

Viewing 13 - 15 of 36 Reviews

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Concentrix reviews FAQs

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Concentrix

Concentrix RTA Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

My Journey with CNX

Flexible Working

Calling out agent, extracting attendance and agents AHT etc

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