Is Concentrix a good company to work for as a Operations Representative?

Operations Representative professionals working at Concentrix have rated their employer with 4.1 out of 5 stars in 323 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Operations Representative Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Operations Representative interview questions at Concentrix .

Does Concentrix pay Operations Representative employees well?

Operations Representative professionals rate their compensation and benefits at Concentrix with 3.9 out of 5 stars based on 323 anonymously submitted employee reviews. This is 8% better than the company average rating for salary and benefits. Find out more about Operations Representative salaries at Concentrix.

How happy are Operations Representative professionals working at Concentrix?

87% of Operations Representative employees at Concentrix would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Operations Representative professionals have also rated Concentrix with a 3.8 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.2 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1261 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1131 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1125 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 887 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 857 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 3000 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2074 reviews)); "Very demanding and low very low pay" ((in 1222 reviews)); "Bad Managers that I report to" ((in 521 reviews)); "Extended working hours" ((in 326 reviews))

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Concentrix

Concentrix Operations Representative reviews

4.1

87% would recommend to a friend

(323 total reviews)

Chris Caldwell

94% approve of CEO

87% positive business outlook

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Representative, operations employees have rated Concentrix with 4.1 out of 5 stars, based on 323 company reviews on Glassdoor. This indicates that most Representative, operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Representative, operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

323 reviews

3.0

Jun 29, 2026

MNC culture with high pressure and low pay

Operations representative

Recommend

CEO approval

Business Outlook

Pros

MNC culture, corporate setting, good crowd

Cons

high pressure with meagre salary, changing policy time to time

3.0

Jun 24, 2026

Good for freshers, if you are starting you're career you will learn a lot

Representative operations

Recommend

CEO approval

Business Outlook

Pros

Training program is really insightful.

Cons

Promotions is for 18 months should give 13 to 15 months.

5.0

May 22, 2026

Good start for freshers, but limited project experience

Representative operations

Recommend

CEO approval

Business Outlook

Pros

Good for freshers- many employee start their career with concentrix

Cons

Limited project based experience. It can be extended.

Viewing 1 - 3 of 323 Reviews

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Cloud Solution Architect – Functional (Dynamics 365 Finance & Operations)

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Concentrix Operations Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

MNC culture with high pressure and low pay

Good for freshers, if you are starting you're career you will learn a lot

Good start for freshers, but limited project experience

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