Is Concentrix a good company to work for as a Operations Representative?

Operations Representative professionals working at Concentrix have rated their employer with 4.1 out of 5 stars in 323 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Operations Representative Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Operations Representative interview questions at Concentrix .

Does Concentrix pay Operations Representative employees well?

Operations Representative professionals rate their compensation and benefits at Concentrix with 3.9 out of 5 stars based on 323 anonymously submitted employee reviews. This is 8% better than the company average rating for salary and benefits. Find out more about Operations Representative salaries at Concentrix.

How happy are Operations Representative professionals working at Concentrix?

87% of Operations Representative employees at Concentrix would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Operations Representative professionals have also rated Concentrix with a 3.8 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.2 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1261 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1131 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1125 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 887 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 857 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 3000 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2074 reviews)); "Very demanding and low very low pay" ((in 1222 reviews)); "Bad Managers that I report to" ((in 521 reviews)); "Extended working hours" ((in 326 reviews))

Concentrix Operations Representative reviews

4.1

87% would recommend to a friend

(323 total reviews)

Chris Caldwell

94% approve of CEO

87% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Representative, operations employees have rated Concentrix with 4.1 out of 5 stars, based on 323 company reviews on Glassdoor. This indicates that most Representative, operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Representative, operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

323 reviews

5.0

Apr 14, 2026

Good

Operations representative

Recommend

CEO approval

Business Outlook

Pros

Nice working environment and perks are provided

Cons

Long hours of working there

3.0

Apr 1, 2026

Good culture and people

Operations representative

Recommend

CEO approval

Business Outlook

Pros

Nice work culture and good workspace

Cons

No good transportation and they charge for that

2.0

Mar 27, 2026

NA

Operations representative

Recommend

CEO approval

Business Outlook

Pros

The work environment is good. The collegeaus are very supportive.

Cons

There is no interactive sessions all you need to work like a robot.

Concentrix Response

1mo

We’re disappointed your time at Concentrix wasn’t everything you hoped it would be. We wish we could have tackled your concerns while you were still with us. But you know what? We still appreciate your honest feedback. Maybe our paths will cross again in the future, and we can give it another shot!

Viewing 4 - 6 of 323 Reviews

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Concentrix Operations Representative reviews

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Ratings by demographic groups

Reviews by job title

Good

Good culture and people

NA

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