Concentrix reviews

3.9

76% would recommend to a friend

(44,689 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Feb 18, 2026

Don't believe the hype

Recommend
CEO approval
Business Outlook

Pros

Lots of good marketing and awards Strategic plan for AI transformation from human dependency to technology

Cons

Significant leadership problems Ongoing and indiscriminate downsizing Constant cost reduction pressure Perceived versus actual culture Autenticity, Cliques Demanding and heavy work load, 1 person doing 3 peoples jobs Poor wellness and well being Lots of corporate process making it hard to get work done Too much and complicated systems administrative work It’s hard to judge an organization from reviews alone, since many can feel encouraged or overly positive, which may inflate ratings. The day-to-day reality can be less polished. Experiences vary widely across locations and region leadership teams, and in some area’s employee feedback has been notably negative following recent leadership changes. Unrealistic expectations Reorganizations can happen for many reasons, but repeated turnover of experienced and talented leaders can be disruptive. Large structural changes and downsizing may prioritize short-term savings over long-term capability, especially when strong performers leave or morale drops. The culture can feel cliquey, where connections matter more than skills. Long hours are common despite wellness messaging, leaving little time outside of work. People who stand out can be perceived to be a threat to leadership so may have fewer chances to try new things, and opportunities can feel concentrated within an inner circle. Overall, the environment can be draining, and many people trust and rely more on each other than on the organization for support.

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Concentrix Response
3mo
Thank you for stopping by to leave this candid feedback regarding your experience working here at Concentrix. We are committed to providing the best work environment possible for our Concentrix game-changers and ensuring it's in line with our strong culture. It's disappointing to hear your concerns regarding the organizational set up and practices. Please reach out to us at staff.online.feedback@concentrix.com as soon as you can. You're a valued part of the Concentrix team, and we want to do whatever possible to address these concerns, show you that your time here is valued, and help make this a happy, fun place for you to come to work!
1.0
Dec 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The Pay is consider ok. BUT Depends project

Cons

Honestly, this is one of the worst company cultures I’ve ever seen. The level of micromanagement is unreal. A perfectly good day gets ruined just by the constant feeling that we’re not trusted. If you don’t trust your employees this much, then maybe don’t hire them in the first place. Being treated like a prisoner the moment we walk in—checked, monitored, questioned—really makes it feel less like a workplace and more like a detention center. I agreed to the job in exchange for pay and benefits not to feel like suspects.

1.0
Nov 9, 2025

Misleading

Recommend
CEO approval
Business Outlook

Pros

You get to work in the comfort of your home.

Cons

Misleading. I signed up to do tech support. I'm providing customer service and help for accountants using Quick books Online.

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Concentrix Response
7mo
Thank you for sharing your feedback. We’re glad you appreciate the flexibility of working from home. We understand your concerns about role expectations and will review how we communicate responsibilities to ensure clarity and alignment. Your input is valuable and helps us improve.
Viewing 313 - 315 of 44,689 Reviews

Glassdoor has 57,424 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.