Is Concentrix a good company to work for as a Advisor II, Technical Support?

Advisor II, Technical Support professionals working at Concentrix have rated their employer with 4.0 out of 5 stars in 2,932 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Advisor II, Technical Support Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Advisor II, Technical Support interview questions at Concentrix .

Does Concentrix pay Advisor II, Technical Support employees well?

Advisor II, Technical Support professionals rate their compensation and benefits at Concentrix with 3.8 out of 5 stars based on 2,932 anonymously submitted employee reviews. This is 5.4% better than the company average rating for salary and benefits. Find out more about Advisor II, Technical Support salaries at Concentrix.

How happy are Advisor II, Technical Support professionals working at Concentrix?

83% of Advisor II, Technical Support employees at Concentrix would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Advisor II, Technical Support professionals have also rated Concentrix with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1841) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1257 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1141 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1127 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 885 reviews)); "Good and very good environment" ((in 857 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2961 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2063 reviews)); "The pay is low and not enough for inflation" ((in 1231 reviews)); "Bad Managers that I report to" ((in 519 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 327 reviews))

Concentrix Advisor II, Technical Support reviews

4.0

83% would recommend to a friend

(2,932 total reviews)

Chris Caldwell

90% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,932 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Advisor II, Technical Support employees have rated Concentrix with 4.0 out of 5 stars, based on 2,932 company reviews on Glassdoor. This indicates that most Advisor II, Technical Support professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Advisor II, Technical Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

5.0

May 15, 2026

Experienced advisors excel quickly, but work can be monotonous

Advisor

Recommend

CEO approval

Business Outlook

Pros

As an experienced, returning advisor, they can often "hit the ground running" and reach their peak performance level (OPL) much faster than a brand-new hire, maintaining productivity during

Cons

The role is often highly monotonous and repetitive, which can be disengaging and mentally draining over time.

3.0

May 13, 2026

High redeployment risks and slow growth

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

HR team will give their best to help you get a role in other accounts if you’re being redeployed

Cons

High chances of being redeployed Very little increment Climbing the corporate ladder really depends on which account you will be assigned to

Concentrix Response

2w

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

5.0

May 12, 2026

Motivating culture with intense but rewarding workload

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

The work culture and environment are highly motivating, creating a positive atmosphere.

Cons

Sometimes the workload can get intense at times, but it also creates strong learning and growth opportunities.

Viewing 34 - 36 of 2,932 Reviews

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Concentrix Advisor II, Technical Support reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Experienced advisors excel quickly, but work can be monotonous

High redeployment risks and slow growth

Motivating culture with intense but rewarding workload

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