Question 1

Is Concentrix a good company to work for as a Customer Service Representative (CSR) II?

Accepted Answer

Customer Service Representative (CSR) II professionals working at Concentrix have rated their employer with 3.7 out of 5 stars in 47 Glassdoor reviews. This is a lower than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Customer Service Representative (CSR) II Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Customer Service Representative (CSR) II interview questions at Concentrix.

Question 2

Does Concentrix pay Customer Service Representative (CSR) II employees well?

Accepted Answer

Customer Service Representative (CSR) II professionals rate their compensation and benefits at Concentrix with 3.5 out of 5 stars based on 47 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative (CSR) II salaries at Concentrix.

Question 3

How happy are Customer Service Representative (CSR) II professionals working at Concentrix?

Accepted Answer

75% of Customer Service Representative (CSR) II employees at Concentrix would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Customer Service Representative (CSR) II professionals have also rated Concentrix with a 3.3 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.9 rating for culture and values and 3.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at Concentrix?

Accepted Answer

Customer Service Representative (5506), Team Leader (1840), Agente De Atendimento (1637), Customer Service Advisor (1429), Customer Service Representative (CSR) (1290), Advisor (961), Customer Service Agent (742), Customer Service (643), Technical Support Engineer (643), Technical Support (622), Operations Manager (588), Content Moderator (553), Assistant Manager (537), Customer Advisor (431), Sales Advisor (404)

Question 5

What are the pros of working at Concentrix according to real employee reviews?

Accepted Answer

"work from home and its good" ((in 1261 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1131 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1125 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 887 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 857 reviews))

Question 6

What are the cons of working at Concentrix according to real employee reviews?

Accepted Answer

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 3000 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2074 reviews)); "Very demanding and low very low pay" ((in 1222 reviews)); "Bad Managers that I report to" ((in 521 reviews)); "Extended working hours" ((in 326 reviews))

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