Concentrix Call Center Agent/Technical Assistant reviews

Sometimes they mess up your checks or direct deposit and shorten your money but they always fix it. They need to do better with that.

The Team Leaders do not have your back when things go wrong. They put you on phones to take abuse for 7-1/2 hours a day. If you take too many bathroom breaks, even if it's for medical reasons, you are called in for "coaching". They let me go after 5-1/2 months (just shy of the 6 months where I would have gotten benefits). It took me several phone calls & emails before I got my R.O.E. When I finally did get it, they did not check off the box for "dismissal", but chose to check off Box K- contact HRsite. EI contacted them on several occasions for more information, but no one called them back. I left voicemails & emails to ask them to contact EI, with no response. I finally got my EI approved, more than a month from when I was let go. I would not recommend anyone work for this company.