Concentrix reviews

3.9

76% would recommend to a friend

(44,696 total reviews)
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Chris Caldwell

87% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,696 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Oct 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Full time work if that counts

Cons

Low pay, mandatory overtime, poor communication, no work-life balance, no consistent schedule

1.0
Sep 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Work from home Co-Workers are very friendly.

Cons

1. It goes beyond micromanagement you will be monitored in ways you did not think was possible. 2. Systems are so poor, not a day goes by without a lot of problems. 3. Low Pay 4. No bathroom breaks except on official breaks. 5. Expect to be blamed for such things like power cuts in your apartment building. "you really should be living in a much higher-end Apartment complex while we pay you minimum wage." is the sort of response you can expect. 6. You will feel very isolated, You cannot communicate one on one with another employee. You can only communicate through group chat which is heavily monitored, well of course it is!!!!! 7. You cannot disconnect the call when a customer abuses you, in any disgusting fashion. You can pass the call onto someone else though, how fortunate for the person receiving that call!!!! 8. The constant threat of being fired, if your kids are heard in the background of a call you can be fired. Pandemic or not! How is a single Parent supposed to deal with that?

4.0
Sep 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Work from home! Fixed schedule! Not much micro managing at least my team. Most customers are really nice and grateful at least for my project.

Cons

Phone calls all day, sore throat and most of the time is back to back calls. Sometimes lunch and breaks are ridiculously long or too short! But mostly really long.

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Concentrix Response
5y
Thank you for the detailed review. Your authentic feedback allows us to make changes where we need to and continue with the things people love. We hope you have a long career at Concentrix- thank you for the work you do :)
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Glassdoor has 57,433 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.