Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5496) , Team Leader (1839) , Agente De Atendimento (1633) , Customer Service Advisor (1431) , Customer Service Representative (CSR) (1289) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (622) , Operations Manager (589) , Content Moderator (553) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1254 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1147 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1140 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 897 reviews)); "Good and very good environment" ((in 853 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2971 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2041 reviews)); "Very demanding and low very low pay" ((in 1223 reviews)); "Bad managers or team leaders" ((in 515 reviews)); "Extended working hours" ((in 331 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,700 total reviews)

Chris Caldwell

87% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,700 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Jun 17, 2020

Welcome to Wal-Mart

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

a somewhat steady paycheck -- if it's even right (their systems are constantly broken)

Cons

- working EVERY weekend - being talked to like you're in grade school - Expected to be "yes" people - and never question anything -- no matter how asinine what they do is. - WalMart may actually pay more.

3.0

Jun 6, 2020

fine if you need something while looking for a better job

Tech support

Recommend

CEO approval

Business Outlook

Pros

They'll hire anyone without question

Cons

Seriously, they'll hire anyone without question

2.0

May 16, 2020

In the end, felt like I had wasted 10 yrs of my life there.

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great People to work with Mostly good contracts

Cons

Leadership from upper management has deteriorated in last 5-6 years. Culture has changed for the worse with Convergys, then Concentrix ownership. With the exception of one contract, tools and resources were not adequately provided to front-line associates so that they could focus on their customers. Poor communication from site management to front-line personnel (Associates and Team Leads).

Concentrix Response

Thanks for leaving a review- sometimes it can be hard for us to know someone has had a bad experience and we want to be able to address the reasons why. Concentrix Belleville is a place we want people to be excited about. Your feedback and Advice To Management will be shared with the leadership team so that we can re-evaluate engagement at that site. We wish you the best of luck moving forward and thank you for the time you spent with us.

Viewing 433 - 435 of 44,700 Reviews

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Jobs at Concentrix

Customer Service Rep – Healthcare (Remote)

Brunswick, GA

View job

Test Engineer (API/Healthcare)

Test Engineer (API/Healthcare)

Test Engineer (API/Healthcare)

Test Engineer (API/Healthcare)