Concentrix reviews

3.9

76% would recommend to a friend

(44,696 total reviews)
avatar

Chris Caldwell

87% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,696 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Jan 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent benefits 401K plan (no flexibility).

Cons

They will back their client over their tenured agents. Poor planning for any scheduling requirements Poor salary/hour pay plans Not enough training for upper management or management. Poor communication with even basic information. Poor excuses/explanations when projects/assignments don't work Over entitled local management (upper echelons)

3.0
Dec 18, 2019

It used to be great

Recommend
CEO approval
Business Outlook

Pros

The pros of working with concentrix is talent acquisition is a great team. Managers who treat their employees with respect and always provide the support we need. Never dismissive in any way. Always willing to jump in whenever there is a fire to be put out, doesn't matter the time of day. That's the kind of management we need company wide. The co-workers are great. A fun environment to be around during holidays and monthly events.

Cons

Overworked and underpaid. Benefits are bad. Pay is horrible. No respect from operations. No acknowledgement of the hard work put in. It is easy for them to always point the blame on everyone else instead of taking responsibility. This used to be a great company. But every time there's an acquisition, things change drastically for the worse.

1.0
Nov 23, 2019
Recommend
CEO approval
Business Outlook

Pros

I got my insurance license. That's really the only good thing to come of that place.

Cons

High stress Incompetent Unorganized Back biting Checks were never correct (there's a reason there's a class action lawsuit against them) The supervisors dont even know the rules, they tell you to do something or that something is ok and then write you up for it. Training was the worst I've ever had in a call center. The trainer didnt know what she was doing. We would answer question on the slide show correctly and she would tell us we were wrong just for the next slide to confirm the answer we had given was in fact right. I never once seen a code of conduct guide for this place, and no upper management could tell us where to find one or show it to us. So much more I could write on here but I'd be here for hours.

Viewing 439 - 441 of 44,696 Reviews

Glassdoor has 57,433 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.