Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5487) , Team Leader (1848) , Agente De Atendimento (1631) , Customer Service Advisor (1432) , Customer Service Representative (CSR) (1284) , Advisor (961) , Customer Service Agent (747) , Customer Service (642) , Technical Support Engineer (637) , Technical Support (622) , Operations Manager (587) , Content Moderator (551) , Assistant Manager (535) , Customer Advisor (429) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1263 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1145 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1136 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 920 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 861 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2938 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2052 reviews)); "The pay is low and not enough for inflation" ((in 1217 reviews)); "Bad Managers to work with" ((in 510 reviews)); "Extended working hours" ((in 334 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,678 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,678 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

3.0

Feb 25, 2016

A journey well spent

Human resources partner

Recommend

CEO approval

Business Outlook

Pros

Employee sensitive, wonderful work enviroment

Cons

Compensation less than the market median

4.0

Feb 22, 2016

Fun, management can be a tad more demanding than is reasonable.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really great people, some members of management are great. Fun place to work.

Cons

Some managers ask you to do things that are next to impossible. Stress dials more than quality it seems.

5.0

Feb 18, 2016

Honest and Fair review

Business support

Recommend

CEO approval

Business Outlook

Pros

Learning, development and progression opportunities- if you want to gain experience in a particular area, whether it be management, training, technology etc, you can do a PDP, provided you request through the correct process. Diverse and Cultural, can meet people from across the globe- there are people from all kinds of backgrounds and cultures as there are so many languages across the business, I learn new things about other cultures every day. Agent roles are great stepping stones for people who want to progress their skills and their position. Salaries are competitive in comparison to other Belfast Call Centres.

Cons

Honestly, I've worked for many other call centers in and around Belfast city centre, and of all the call centers i have worked in, Concentrix is the best. At the end of the day, its a call centre, when applying for a call centre you should really know what you are getting in to- I believe some reviews on this are too harsh, and as someone who has worked on various campaigns and seen the company from various aspects, I believe Concentrix is truly a great company to work for.

Viewing 44506 - 44508 of 44,678 Reviews

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