Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5482) , Team Leader (1849) , Agente De Atendimento (1630) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (959) , Customer Service Agent (749) , Customer Service (640) , Technical Support Engineer (635) , Technical Support (622) , Operations Manager (590) , Content Moderator (550) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1250 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1144 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1124 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 889 reviews)); "Good and very good environment" ((in 861 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2967 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2032 reviews)); "The pay is low and not enough for inflation" ((in 1206 reviews)); "Extended working hours" ((in 333 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 322 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

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3.9

76% would recommend to a friend

(44,713 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,713 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

5.0

Mar 7, 2014

Very good work atmosphere. Excellent company to work for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Concentrix is an amazing company to work for. Healthy work environment.

Cons

The growth comparatively is slow, the promotions do not happen often.

2.0

Feb 24, 2014

Part of large acquistion from IBM by Concentrix

Developer

Recommend

CEO approval

Business Outlook

Pros

So far my team has been left intact. We hired at least two (offshore I believe) developers shortly after Concentrix acquired us. This was difficult under IBM.

Cons

I am part of the large acquisition of people from IBM. The team I work with has been through several sales/transitions. This has to be the worst executed I've ever been through. 401k not setup and maxes at $1,200. Our deductions were not brought over. Insurance benefits messed up. Communication regarding the constant questions by employees was handled in a shotgun method. We are only one month in, but so far it hasn't been very smooth.

1.0

Feb 22, 2014

Customer Service Sweat Shop

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

Great colleagues, easy dress code.

Cons

Training was barely existent, managers quite incompetent, salary for a full time job was just above the Northern Irish poverty level, frequent turnover. Furthering your career within the company was not really an option.

Viewing 44635 - 44637 of 44,713 Reviews

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