Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5480) , Team Leader (1849) , Agente De Atendimento (1629) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (958) , Customer Service Agent (748) , Customer Service (640) , Technical Support Engineer (635) , Technical Support (622) , Operations Manager (591) , Content Moderator (550) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1250 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1144 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1124 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 889 reviews)); "Good and very good environment" ((in 861 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2967 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2032 reviews)); "The pay is low and not enough for inflation" ((in 1206 reviews)); "Extended working hours" ((in 333 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 322 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,712 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Oct 13, 2013

Frustrating time in Sony sales .disorganized

Sales

Recommend

CEO approval

Business Outlook

Pros

employees lockers, along bus line

Cons

low pay ,favoritsm, no advancement I was told that employees receive more training if number were low. like conversion rate was low

4.0

Oct 11, 2013

Nota bd place to work

Customer response specialist

Recommend

CEO approval

Business Outlook

Pros

People are great, training is good, good career path possibilities. As call centers go this is one of the best. Yes there are rules and performance is very matrix based. Very typical of call center environment. Unlike many other call centers very low drama, rules are fair and clear. No favoritism, you are judged strictly on your performance. Same rules apply to all. If you have good work ethics you can do quite well here.

Cons

Pay not great (but better than many), benefits expensive. If you have not worked in a call center you may struggle with the rules and metrics.

5.0

Oct 7, 2013

Fantastic Experience

Recruiter

Recommend

CEO approval

Business Outlook

Pros

International environment, opportunity to progress, fantastic clients

Cons

no car parking facilities for all staff but it's a city centre location so there are plenty of other options

Viewing 44650 - 44652 of 44,712 Reviews

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