Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5479) , Team Leader (1849) , Agente De Atendimento (1628) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (958) , Customer Service Agent (748) , Customer Service (640) , Technical Support Engineer (635) , Technical Support (622) , Operations Manager (592) , Content Moderator (550) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1278 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1128 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1117 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 901 reviews)); "Good and very good environment" ((in 853 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2946 reviews)); "Bad management and not understanding managers" ((in 2080 reviews)); "Very demanding and low very low pay" ((in 1200 reviews)); "Extended working hours" ((in 340 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 313 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,670 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Jun 29, 2011

I felt like Bill Murray in the movie Groundhog Day

Telephone account manager

Recommend

CEO approval

Business Outlook

Pros

- Develop sales experience - Sometimes randomly got a bonus for hitting certain call metrics - Lots of interesting and friendly people to work with - Managers were encouraging and friendly to work with - If you can read a script your hired

Cons

- Kept Badgering the same clients day after day saying the same script. - Bonus structure changed monthly - Irritated customers complaining of constant calls - Required to make at least 96 calls a day with some reps only having a total of 600 clients meaning they would call customers once a week selling the same products - Had to read a script which limited ability to be a true sales person - If a customer orders office supplies once a year there is no need to call them once a week.

3.0

May 11, 2011

Not that wonderful

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Beautiful views. NIce facilities. Overall the employees are great to work with and it is a very open environment where everyone is pretty helpful.

Cons

You are definitely a number at this company, not a name. The benefits package is sub par, and they really don't have a ton of room for growth.

3.0

Apr 16, 2011

Good people, great benefits, not so great base pay.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly, family-like atmosphere with approachable management. HR has made obvious efforts to try to bring make the workplace fun while maintaining professionalism.

Cons

Very little investment in technology: Parent company is an OEM distributor but we have outdated slow work stations. Last year was the first year ever that raises were given (merit raise) and they were hardly a raise at all. Customer service representatives are evaluated on sales metrics.

Viewing 44665 - 44667 of 44,670 Reviews

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