Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5481) , Team Leader (1849) , Agente De Atendimento (1630) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (959) , Customer Service Agent (748) , Customer Service (640) , Technical Support Engineer (635) , Technical Support (622) , Operations Manager (591) , Content Moderator (550) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1278 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1128 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1117 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 901 reviews)); "Good and very good environment" ((in 853 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2946 reviews)); "Bad management and not understanding managers" ((in 2080 reviews)); "Very demanding and low very low pay" ((in 1200 reviews)); "Extended working hours" ((in 340 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 313 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,699 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,699 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

3.0

Feb 28, 2013

Poor Pay, Lots of Calls, Good People

Tier i technical support

Recommend

CEO approval

Business Outlook

Pros

-People that work here are great (management) -Easy to perform tasks, lax on attendance

Cons

-Not much in the way of frills -Coworkers dependent on clients at the time

4.0

Feb 6, 2013

Overall, quite a positive experience

Cin agent

Recommend

CEO approval

Business Outlook

Pros

Great multi-cultural colleagues and environment with excellent teamwork, and overall I have had a very pleasant working environment over many years.

Cons

Depending on circumstances hours can be a little un-satisfactory, but everything is done to work around individual circumstances. In general, over many years, I have found the benefits greatly outweigh small inconveniences prevalent at times.

2.0

Feb 1, 2013

CX

Product support representative

Recommend

CEO approval

Business Outlook

Pros

You learn to do technical troubleshooting. learning to be patient with difficult customers.

Cons

No equal opportunity for promotion. It is always a power play among leading figures at the office like Operations managers and Team Leads.

Viewing 44668 - 44670 of 44,699 Reviews

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