Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5497) , Team Leader (1839) , Agente De Atendimento (1633) , Customer Service Advisor (1431) , Customer Service Representative (CSR) (1289) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (622) , Operations Manager (589) , Content Moderator (553) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1255 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1149 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1107 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 891 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 835 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2920 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2044 reviews)); "Very demanding and low very low pay" ((in 1229 reviews)); "Bad Managers to work with" ((in 517 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 337 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

Concentrix reviews

3.9

76% would recommend to a friend

(44,700 total reviews)

Chris Caldwell

87% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (44,700 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,700 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews

5.0

Jul 8, 2019

The place to be and grow!

Operations manager

Recommend

CEO approval

Business Outlook

Pros

If you like to work with people in a fast paced and challenging environment, this is the place to be. The different accounts on the site allow you to enhance your management and interpersonal skills. Clean and modern facilities Located right off the highway, very easy to access Multiple places around to eat in addition to the cafeteria in the building Multiple lines of business to work for, learn and grow within Schedule flexibility for students Tuition reimbursement Online university site with a vast number of management modules available to all employees Approachable management members at al levels

Cons

No work from home opportunities

Concentrix Response

6y

Thank you so much for showcasing some of the great perks of working at Concentrix. We loved reading your review! For any Work At Home opportunities we encourage people to visit our main career site which is https://careers.concentrix.com/careers?

3.0

Jul 4, 2019

McDonald's for over 20's

Technical support advisor

Recommend

CEO approval

Business Outlook

Pros

Good people and atmosphere. Friendly management (as of Q1 2019). Better than your average call centre.

Cons

Pay is $21.20/hr. Management keeps shuffling (high attrition). Security is too high and freedom is too low.

1.0

May 29, 2019

Worst company I have ever worked for in 35 years

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have nothing good to say about Concentrix. I am actively working on an exit strategy.

Cons

I was a Convergys employee for 23 years. Concentrix bought Convergys in October, 2018. That was the beginning of the end for me. This company is led by people who have no idea how to run a big company. The biggest challenge is the constantly changing/conflicting goals. It is impossible to meet all the goals, because you have to go against one goal to meet another. Prepare to be blamed for things that leadership caused. I'm not even sure if the CEO knows what's going on; I suspect not.

Viewing 448 - 450 of 44,700 Reviews

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Jobs at Concentrix

Customer Service Rep – Healthcare (Remote)

Brunswick, GA

View job

Customer Service / Tech Support Rep – Tech Products (Night Shift, Remote)

Ashley, OH

View job

Test Engineer (API/Healthcare)

Test Engineer (API/Healthcare)

Test Engineer (API/Healthcare)

Concentrix

Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The place to be and grow!

McDonald's for over 20's

Worst company I have ever worked for in 35 years

Top companies for "Compensation and Benefits" near you

Jobs at Concentrix