Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5496) , Team Leader (1839) , Agente De Atendimento (1633) , Customer Service Advisor (1431) , Customer Service Representative (CSR) (1289) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (622) , Operations Manager (589) , Content Moderator (553) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1255 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1149 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1107 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 891 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 835 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2920 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2044 reviews)); "Very demanding and low very low pay" ((in 1229 reviews)); "Bad Managers to work with" ((in 517 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 337 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

Concentrix reviews

3.9

76% would recommend to a friend

(44,700 total reviews)

Chris Caldwell

87% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (44,700 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,700 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews

2.0

Aug 5, 2019

Teams are great HR is significantly lacking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The team leads are flexible and treat you like a human being. Once you prove you're and adult,they treat you like one.

Cons

HR is behind locked doors. If you need an accommodation plan on it taking several months. There have been several discrimination complaints while I've been there. There's also rumors that the site may close down if one of the projects is lost.

Concentrix Response

6y

Thanks for leaving this review for us about your experience here at Concentrix. We understand your concerns. especially regarding site stability. Please feel free to reach out to your leadership team with any questions about this, but we will always communicate to our teams with official news if that is ever a possibility. We love our employees and want to ensure that you feel that stability as well.

1.0

Aug 1, 2019

Unorganized as hell

Applecare at home advisor

Recommend

CEO approval

Business Outlook

Pros

Work from home is a plus

Cons

Unorganized Always a pay issue Doesn’t pay workers for worked hours Has had a class action lawsuit paid out to workers

5.0

Jul 15, 2019

Good job

Tech support

Recommend

CEO approval

Business Outlook

Pros

Great place to work from home great manager

Cons

The pay could be better

Viewing 445 - 447 of 44,700 Reviews

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Jobs at Concentrix

Customer Service Rep - Tech Products (Seasonal, Remote)

Brunswick, GA

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Customer Service / Sales Representative – Tech Products (Remote)

Brunswick, GA

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Customer Service Rep – Healthcare (Remote)

Brunswick, GA

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Customer Service Representative (On-Site)

Valdosta, GA

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Emergency Services Representative (On-Site)

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Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Teams are great HR is significantly lacking

Unorganized as hell

Good job

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Jobs at Concentrix