Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5498) , Team Leader (1838) , Agente De Atendimento (1634) , Customer Service Advisor (1431) , Customer Service Representative (CSR) (1289) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (640) , Technical Support (622) , Operations Manager (589) , Content Moderator (553) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1255 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1149 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1107 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 891 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 835 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2920 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2044 reviews)); "Very demanding and low very low pay" ((in 1229 reviews)); "Bad Managers to work with" ((in 517 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 337 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,698 total reviews)

Chris Caldwell

87% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,698 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Apr 19, 2019

STAY AWAY

Team lead

Recommend

CEO approval

Business Outlook

Pros

It is just a job.

Cons

Lack of communication. I am/was a Team Lead for the Intuit TurboTax project. They work you to death and make promises to place you after it ends but never comes to fruition. Upper Management was changed throughout peak time and nothing was better. Nothing ever is communicated effectively through any part of the company. Difficulties with recruiting, HR, and management.

1.0

Apr 12, 2019

Lied about Full Time Position

Tax support

Recommend

CEO approval

Business Outlook

Pros

Got a lot of mandatory overtime but was fired as soon as Tax season ended.

Cons

No response from managers on tax protocol , they expected me to give tax advice to TurboTax customers which breaks the law. No training , hired only for peak tax season then got fired even though I had 100% positive feedback from customers.

1.0

Apr 8, 2019

Concentrix through GSSI

Advisor

Recommend

CEO approval

Business Outlook

Pros

Paid training is only benefit

Cons

They lie and say you are guaranteed 40 hours. That's only during training.the team leads make money off the sales of data and automatic renewals.so when the work load drops they send their employees home who dont sale alot.so you will only get 20 hours.its a lot of favoritism and high turn over rate.training class may have 24 people but only 1 or 2 will earn a commission and within a few months most have left the job.if tou tell on a team lead then they retaliate.job has no sense of work fairness,never has meetings with staff.management and team leads meet with each other and never have staff meetings for employees.all they care about is money,not the people working there

Viewing 454 - 456 of 44,698 Reviews

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Jobs at Concentrix

Customer Service Rep – Healthcare (Remote)

Brunswick, GA

View job

Test Engineer (API/Healthcare)

Test Engineer (API/Healthcare)

Test Engineer (API/Healthcare)

Test Engineer (API/Healthcare)