Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,698 total reviews)
      avatar

      Chris Caldwell

      87% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,698 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      45K reviews
      1.0
      Apr 7, 2019

      If you have a life or children, look elsewhere!

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      A handful of helpful people

      Cons

      Training was horrible! Spent one weekend do computer modules and nothing else, then get thrown straight on the phones with no idea what to actually do. Didn’t even have a manager or know who our team lead was till the day we got put on phones. Schedules are ridiculous. They want you to work 6 days a week and have no set schedule. I had mine change 3 times in the span of 2 days. The pay isn’t good for the crap you have to put up with. They have you switch assignments so work is inconsistent.

      2.0
      Apr 4, 2019

      Management ruins it all (Amsterdam)

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      - If you are NOT interested in a career in customer service, this can be a good job for your gap year. No responsibilities, just do your job and you are out - Very good and supportive colleagues

      Cons

      - Very unprofessional company: They literally hire anyone. After working in this company, I think twice about the information I share with an agent over the phone. - Management: Again, they literally put anyone in management positions. They all lack hugely in communication skills, play the controller instead of the leader, and do not care about motivation. They are used to constantly have people in and out, so the relationship with their agents is quite cold. - Some Team Leaders constantly sexualize agents, everyone knows, nobody acts. - The building: It is completely depressing.

      Viewing 457 - 459 of 44,698 Reviews
      Related searches: Concentrix jobs | Concentrix salaries | Concentrix benefits | Concentrix interviews
      ReviewsConcentrix reviews

      Glassdoor has 57,435 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.