Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5498) , Team Leader (1838) , Agente De Atendimento (1634) , Customer Service Advisor (1431) , Customer Service Representative (CSR) (1289) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (640) , Technical Support (622) , Operations Manager (589) , Content Moderator (553) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1246 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1130 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1126 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 899 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 834 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2941 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2063 reviews)); "Low pay and quite stressful" ((in 1243 reviews)); "Extended working hours" ((in 331 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 316 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

Concentrix reviews

3.9

76% would recommend to a friend

(44,696 total reviews)

Chris Caldwell

87% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,696 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews

1.0

Oct 17, 2018

Helped with bills thats it

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Working from comfort of your home

Cons

Everything else. These people do not care about you. They're here just for a paycheck attitude. I would never work here again, nor recommend this place to anyone.

2.0

Sep 29, 2018

Incompentece at its finest

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co-workers are truly awesome for the most part. Base salary is good, however plenty of overtime possibility which can more than double your annual income if you fancy that.

Cons

The client we work for General Motors is horrible. All of them are servely incompetent at the job. Strange decisions, plans which come from nowhere, obsession with PCI, while there is so much wrong structurally. Concentrix management seems helpless and are unable to live up the company values and principles. Everything combined seems surreal, it's the exact opposite of how a company should be function.

3.0

Sep 18, 2018

Good at first, becoming annoying

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work at home is very convenient for many reasons. I like the amount of hours and pay is decent, but wish it was a little bit more.

Cons

Started off well, but my specific class has too much drama for a work environment and our main mentor has too much of an attitude, and no one does anything about the main person causing issues. Environment has already proven to be unprofessional. They seem to take issues with asking questions which causes employees to be afraid to ask, and then just go around confused or not knowing.

Viewing 475 - 477 of 44,696 Reviews

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Jobs at Concentrix

Customer Service Rep – Healthcare (Remote)

Brunswick, GA

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Customer Service / Tech Support Rep – Tech Products (Night Shift, Remote)

Ashley, OH

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Customer Service / Sales Representative – Tech Products (Remote)

Brunswick, GA

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Test Engineer (API/Healthcare)

Test Engineer (API/Healthcare)

Concentrix

Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Helped with bills thats it

Incompentece at its finest

Good at first, becoming annoying

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Jobs at Concentrix