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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,696 total reviews)
      avatar

      Chris Caldwell

      87% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,696 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      45K reviews
      4.0
      Aug 23, 2018

      FCA agent Farmington hills mich.

      Specifyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work at home privilege. Great team leaders. Excellent work atmosphere.

      Cons

      Recent changes in PTO program are just wrong. Been there going on 5years. Have had 2 weeks paid vacation until now. Today I find out that we have to earn our vacation/PTO from scratch. Earn rate is 0.833 minutes per hour worked. No more guaranteed vacations now. At the earn rate that is being used, it will take way over the normal 2080 work hours in year to build just 40 hours of vacation time. PTO and vacation time are now in the same bank. Quite unfair. Pay raises are non existant. Started at $14.50 and am still at that rate. You have to keep track of your own hours worked too. All this change in less than a month.

      1.0
      Aug 22, 2018

      Do Not work here! Don't do it!

      Team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is convenient.

      Cons

      No work life balance. Employees are not valued.

      3.0
      Aug 12, 2018

      CSR Sprint experience..

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incentives ( MIP , attendance bonus , NBA % = depends on NBA% ) Location since the site is right along at EDSA. Team from process training to production. A good start for newbie i would say. Hell agad ganern!

      Cons

      Gatekeeper = NCP ( to get the $ ) daily i monitored my NCP and its a single digit which is good but when my month result shows i'm 10-15% low from the target. ( this is the reason why i left cnx ) Support ( You'll be told you can ask help from the other team within your unit if your TL/SME is not avail but none of them will take your call better to own it will save you your AHT and a possible positive rating. ) SPRINT DEALS i feel like im robbing the customers. As CSR your duty is to make your customer happy but.... NCP 95% - 99.99% you will get 50% of the equivalent amount from using NBA NCP 99.99 - 130% happy kiddo ( 100% of the equivalent amount +++ perks (god level) )

      Viewing 478 - 480 of 44,696 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,437 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.