Is Concentrix a good company to work for as a Senior Representative Operations?

Senior Representative Operations professionals working at Concentrix have rated their employer with 4.4 out of 5 stars in 549 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Senior Representative Operations Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Senior Representative Operations interview questions at Concentrix .

Does Concentrix pay Senior Representative Operations employees well?

Senior Representative Operations professionals rate their compensation and benefits at Concentrix with 4.1 out of 5 stars based on 549 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Senior Representative Operations salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1841) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1257 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1141 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1127 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 885 reviews)); "Good and very good environment" ((in 857 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2961 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2063 reviews)); "The pay is low and not enough for inflation" ((in 1231 reviews)); "Bad Managers that I report to" ((in 519 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 327 reviews))

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Concentrix

Concentrix Senior Representative Operations reviews

4.4

91% would recommend to a friend

(549 total reviews)

Chris Caldwell

93% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (549 reviews)

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Senior Representative, Operations employees have rated Concentrix with 4.4 out of 5 stars, based on 549 company reviews on Glassdoor. This indicates that most Senior Representative, Operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Senior Representative, Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

549 reviews

5.0

Apr 8, 2026

Concentrix

Sr representative operations

Recommend

CEO approval

Business Outlook

Pros

Good ambience , friendly environment

Cons

No two way cab facility

5.0

Apr 6, 2026

Awesome to work with . Has good Growth and stability.

Sr representative operations

Recommend

CEO approval

Business Outlook

Pros

Good work environment with supportive team members. Opportunities to learn and grow in the role. Friendly management and helpful colleagues. Work culture is positive and engaging. Good exposure to client handling and operations.

Cons

Limited work-life balance during peak times Process changes can be frequent

5.0

Apr 3, 2026

Good start

Senior representative operations

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunities to grow with the quality

Cons

Very good company nothing bad

Viewing 46 - 48 of 549 Reviews

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Concentrix reviews Concentrix Senior Representative, Operations reviews

Concentrix

Concentrix Senior Representative Operations reviews

Company ratings over time

Ratings by demographic groups

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Concentrix

Awesome to work with . Has good Growth and stability.

Good start

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