Concentrix reviews

3.9

76% would recommend to a friend

(44,711 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,711 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Mar 31, 2024
Recommend
CEO approval
Business Outlook

Pros

- Close to home. - Well-chosen premises. - The package is a bit higher than many other places.

Cons

- Opportunities are given based on favouritism rather than efficiency and actual competency. - No room for innovation: I proposed a few ideas to address and resolve multiple challenges being faced on an operational level. After many great thanks, they were all ignored and archived, and the challenges remained the same. - Scamming Service Providers: I had a heart attack on my 3rd day of employment, and the medical insurance provider refused to cover my medical expenses on the basis of never-communicated policies. I have been escalating the case internally for almost a year now across all internal escalation levels and the company kept on repeating the same excuses of not adhering to the never-communicated policies. I was offered an "exceptional compromise" to process 30k out of a 78k claim. I rejected this "exception" because I didn't violate a single policy communicated by either the company or the scamming provider. I was even threatened by the local management with severe consequences if I decided to share this experience publically and on Glassdoor specifically, which is one of many reasons why I'm sharing it. The whole case (in detail) has been documented in an email thread that I uploaded and published on my own Google Drive, but Glassdoor does not allow sharing a link to the email thread in my review.

1.0
Sep 6, 2023
Recommend
CEO approval
Business Outlook

Pros

None, worst human resources I have ecer encountered

Cons

Concentrix is a dishonest company that treats his employees as if they are not humans. Beware of their proposals you may find yourself in a foreign country with no means of survival. I was hired to work with Concentrix CVG Servicios Informáticos SL Coruña, Spain. Originally from Portugal that entailed a relocation. After 2 months of recruitment paperwork I arrived at Coruña site of Concentrix and no one knew that I had been hired. I was supposed to have 3/4 weeks of training for Microsoft support, but the trainer assigned to my training was leaving for a 2 week vacation in 3 days. I was left abandoned at the workplace with nothing to do, so I decided to start studying the function. 10 days after my hiring I received a letter saying Concentrix was letting me go or firing me because I didn't adapt to the function. Human resources department of Concentrix is the most despicable and inhuman group of people I have ever dealt with, not answering questions when their inhuman practices are questioned to be clarified. How can a worker not have adapted to a function if he never got the chance to work on the function, neither has received training to do it? BEWARE OF THIS COMPANY SPANISH SITE DO NOT WORK WITH THEM!!

avatar
Concentrix Response
2y
Thank you for your review - its important to us that people who leave us feedback are heard. If you are comfortable sending us more details about your previous experience or why you left Concentrix, please reach out to us at staff.online.feedback@concentrix.com. This is an anonymous way to share your concerns and let us address them with our leadership team so that current and future staff have a great career experience. Thank you!
1.0
Jun 26, 2023
Recommend
CEO approval
Business Outlook

Pros

There isn’t any pros to this place

Cons

The company doesn’t take time to work with or develop staff at all. They put out a survey and say they care about your voice and are going to make changes but then when those changes don’t happen and you ask about them they say that the survey results were lost. This has been the worst company I’ve ever worked for. To top it off just got told that they were eliminating my position due to moving staffing overseas and that I had 1 week to find something else. Company keeps getting record profits but it’s because they keep eliminating staff in the US to pay staff overseas penny’s on the dollar. If you work here just know that they won’t develop you or help you with your career because the management simply does not care. Also the company says that they care about mental health. Recently went through a mental health crisis and my manager who is a mental wellness partner said Ithat when she needed her staff to be strong I wasn’t and that I just needed to leave. That should tell you how the company feels about employees

avatar
Concentrix Response
2y
Hi and thank you for your review- we have to be honest and say that some of the info that you shared is very concerning to us, but we are glad that you've left us this feedback so that we can address it as best possible. We take the Your Voice survey feedback very seriously and use it to help guide us on how to build a better staff experience where we need to. We are also passionate about our mental wellness support programs and we are incredibly disappointed by the situation that you've described. Because this is an anonymous platform, we don't have all of the details we need to in order to look into this. If you are comfortable reaching out to us, we have a confidential inbox for you to use to provide us more information about what you've described and we can share anonymously this on your behalf. We hope that you will use staff.online.feedback@concentrix.com and reach out to us so we can begin to unpack the feedback that you've given us and properly look into this where we need to. Thank you again for sharing this with us- your voice is crucial to us and we are here to listen.
Viewing 49 - 51 of 44,711 Reviews

Glassdoor has 57,416 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.