Is Concentrix a good company to work for as a Advisor II, Technical Support?

Advisor II, Technical Support professionals working at Concentrix have rated their employer with 4.0 out of 5 stars in 2,933 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Advisor II, Technical Support Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Advisor II, Technical Support interview questions at Concentrix .

Does Concentrix pay Advisor II, Technical Support employees well?

Advisor II, Technical Support professionals rate their compensation and benefits at Concentrix with 3.8 out of 5 stars based on 2,933 anonymously submitted employee reviews. This is 5.4% better than the company average rating for salary and benefits. Find out more about Advisor II, Technical Support salaries at Concentrix.

How happy are Advisor II, Technical Support professionals working at Concentrix?

83% of Advisor II, Technical Support employees at Concentrix would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Advisor II, Technical Support professionals have also rated Concentrix with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1842) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (962) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1267 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1157 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1121 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 910 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 853 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2968 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2044 reviews)); "Very demanding and low very low pay" ((in 1218 reviews)); "Bad Managers to work with" ((in 519 reviews)); "Extended working hours" ((in 335 reviews))

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Concentrix

Concentrix Advisor II, Technical Support reviews

4.0

83% would recommend to a friend

(2,933 total reviews)

Chris Caldwell

90% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,933 reviews)

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Advisor II, Technical Support employees have rated Concentrix with 4.0 out of 5 stars, based on 2,933 company reviews on Glassdoor. This indicates that most Advisor II, Technical Support professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Advisor II, Technical Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

4.0

Apr 17, 2026

Review

Advisor

Recommend

CEO approval

Business Outlook

Pros

Very aesthetic tech park and good hygiene

Cons

The cafeteria could have more options and more hygienic

4.0

Apr 16, 2026

Good learning experience with some challenges

Advisor

Recommend

CEO approval

Business Outlook

Pros

Stable salary and on time payment Structured training provided for new employees Friendly and supportive team environment

Cons

High pressure from KPIs and performance metrics Irregular working hours Work life balance maybe affected by shift schedule

3.0

Apr 14, 2026

Customer relationship management

Advisor

Recommend

CEO approval

Business Outlook

Pros

The manager told to take to many call throughly. They also not giving the break when the employees asked to take.

Cons

I was in amazon process. I was receiving total 70 calls a day.

Viewing 52 - 54 of 2,933 Reviews

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Concentrix Advisor II, Technical Support reviews

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Good learning experience with some challenges

Customer relationship management

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