Concentrix Customer Service Representative CSR reviews

3.9

77% would recommend to a friend

(1,211 total reviews)
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Chris Caldwell

86% approve of CEO

74% positive business outlook

Customer Service Representative (CSR) employees have rated Concentrix with 3.9 out of 5 stars, based on 1,211 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

- Not bad, not good either; it's mid at best

Cons

- Depends on your account, but your work is pretty horrible and stressful

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Concentrix Response
1mo
We’re disappointed your time at Concentrix wasn’t everything you hoped it would be. We wish we could have tackled your concerns while you were still with us. But you know what? We still appreciate your honest feedback. Maybe our paths will cross again in the future, and we can give it another shot!
Viewing 52 - 54 of 1,211 Reviews

Glassdoor has 57,497 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.