Concentrix Customer Service Representative CSR reviews

3.9

76% would recommend to a friend

(1,211 total reviews)
avatar

Chris Caldwell

85% approve of CEO

74% positive business outlook

Customer Service Representative (CSR) employees have rated Concentrix with 3.9 out of 5 stars, based on 1,211 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive benefits and salary offer

Cons

Leadership culture, environment, and attendance policy could be improved

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Concentrix Response
1mo
Thank you for your wonderful feedback and for being a part of our team. We truly value the contributions you made during your time with us. It’s always a pleasure to hear from former game-changers like you, and we hope our paths cross again in the future.
5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Reasonable salary Friendly co-workers Good working place There are a lot of trainings so it's good for beginners

Cons

Literal 1-day hiring process, since you'll be going home the next day

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Concentrix Response
1mo
Hi, thanks for the review! We're always turning up the volume on our game-changer's voices and we hear you loud and clear. We wish things had worked out differently, but we certainly hope our paths will cross again in the future.
3.0
Jan 25, 2026
Recommend
CEO approval
Business Outlook

Pros

good for fresh grad with no exp

Cons

low salary considering if you already have an experience

avatar
Concentrix Response
1mo
Hi, thanks for the review! We're always turning up the volume on our game-changer's voices and we hear you loud and clear. We wish things had worked out differently, but we certainly hope our paths will cross again in the future.
Viewing 49 - 51 of 1,211 Reviews

Glassdoor has 57,490 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.