Concentrix reviews

3.9

76% would recommend to a friend

(44,694 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,694 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews
2.0
Oct 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay and easy work

Cons

Hire up management are unfriendly, rude and disrespectful;

1.0
Sep 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Getting unlimited overtime during high call volume

Cons

Being told when you can go to the restroom and lunch. Some managers have no compassion when it came to family emergencies. My grandfather died and they told me I was not able to take off for his funeral, so I called out instead. There is no room to move up within the company......more for a high school or college student just getting into the work field.

1.0
Sep 23, 2016
Recommend
CEO approval
Business Outlook

Pros

They'll hire just about anyone. They offer a lot of overtime. $13/hr (unless they try to offer you less, which is common.)

Cons

-You may not be paid on time. HR seems to have almost no accountability for this- it's hard to even find someone to speak with about your missing check. -They pay some employees much less than others. Don't accept anything less than $13, because there are people doing the same work as you who make that much. Others make $9. -Your lunch will probably be stolen, and management doesn't care. The rest of your stuff might be stolen too, for that matter. -The facilities are dirty, the bathrooms are almost horrifying, and a lot of their equipment (chairs, computers, cables, etc) is falling apart. -There is no accountability in management in general- everyone passes the buck off to someone else. -You have to sign an NDA stating that you won't tell anybody you work for Apple. Most likely because Apple doesn't want to be associated with their sketchy activities. -On top of all that, this is call center work, so expect to deal with unreasonable customers, expect back-to-back calls, expect strict metrics, and expect constant harassment from management about all of these things. -Management clearly sees themselves as 'above' the rest of the employees- as evidenced by some of their spiteful reviews here- despite this facility/contract only being open since *June* of this year. These are not seasoned managers- they started in this same position a few months ago and got promoted very quickly. Their IT department is similarly inexperienced and inept.

Viewing 538 - 540 of 44,694 Reviews

Glassdoor has 57,439 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.