Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5505) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"it is good for work from home" ((in 1256 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1117 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1114 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 907 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 852 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2962 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2049 reviews)); "Very demanding and low very low pay" ((in 1233 reviews)); "Extended working hours" ((in 336 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 316 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

Concentrix reviews

3.9

76% would recommend to a friend

(44,715 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews

3.0

May 7, 2026

Job security and engagement overshadow toxic management

Senior team lead

Recommend

CEO approval

Business Outlook

Pros

Many Projects, Job Security, and Good Employee Engagement

Cons

Toxic Top management they care only about the clients, and not the employees

Concentrix Response

1w

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

1.0

May 7, 2026

WFH is a plus, but management is terrible

Technical support

Recommend

CEO approval

Business Outlook

Pros

WFH is basically the only pro

Cons

Terrible management and training, call center

5.0

May 7, 2026

Positive culture with friendly staff and transparency

Back office associate

Recommend

CEO approval

Business Outlook

Pros

Positive culture Friendly staff Transparent Management

Cons

No cons at the moment.

Concentrix Response

1mo

We really appreciate this excellent feedback! We think we have something pretty special at Concentrix, and it is great to hear you think so too. Knowing that you have experienced a positive culture, friendly staff, and transparent management truly makes our day. Thanks to game-changers like you, we are always looking for ways to improve for our people across the globe. So thank you again for the review

Viewing 574 - 576 of 44,715 Reviews

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Jobs at Concentrix

Customer Service / Sales Representative – Tech Products (Remote)

Ashley, OH

View job

Customer Service Representative (On-Site)

Customer Service Representative (On-Site)

Customer Service Rep - Tech Products (Seasonal, Remote)

Sales Operations Manager (Remote)

Concentrix

Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Job security and engagement overshadow toxic management

WFH is a plus, but management is terrible

Positive culture with friendly staff and transparency

Top companies for "Compensation and Benefits" near you

Jobs at Concentrix