Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5505) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1256 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1131 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1105 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 878 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 850 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2954 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2071 reviews)); "Very demanding and low very low pay" ((in 1225 reviews)); "Extended working hours" ((in 323 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 315 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

Concentrix reviews

3.9

76% would recommend to a friend

(44,715 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (44,715 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews

1.0

May 7, 2026

Easy hiring process, but toxic culture and no balance

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Easy hiring process, I suppose.

Cons

Absolutely everything else. Soul sucking. Brags about paying over minimum wage and itd 4p. No work life balance, god forbid. Back stabbing. No chance in getting anywhere if you don't fit in the cliques. High staff turnover.

3.0

May 7, 2026

Former Employee

Technical advisor

Recommend

CEO approval

Business Outlook

Pros

It was a decent place

Cons

A little burden is there

4.0

May 7, 2026

Flexible work with good benefits but limited growth

Sales support specialist

Recommend

CEO approval

Business Outlook

Pros

- Flexible - Yearly Increment - Good Benefit

Cons

- No Career Growth and Low Range Salary compare to other competitor

Concentrix Response

1w

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

Viewing 577 - 579 of 44,715 Reviews

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Jobs at Concentrix

Customer Service Representative (On-Site)

Customer Service Representative (On-Site)

Customer Service / Sales Representative – Tech Products (Remote)

Ashley, OH

View job

Customer Service Rep - Tech Products (Seasonal, Remote)

Seasonal Customer Service Representative -Healthcare (On-Site)

Concentrix

Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Easy hiring process, but toxic culture and no balance

Former Employee

Flexible work with good benefits but limited growth

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Jobs at Concentrix