Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1261 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1131 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1125 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 887 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 857 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 3000 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2074 reviews)); "Very demanding and low very low pay" ((in 1222 reviews)); "Bad Managers that I report to" ((in 521 reviews)); "Extended working hours" ((in 326 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,720 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

2.0

Nov 27, 2025

Not impressive

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

You will be exposed to many projects

Cons

A manager can lack leadership and empathy

Concentrix Response

6mo

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

1.0

Oct 23, 2025

Don't buy into the lies.

Regional consumer affairs specialist

Recommend

CEO approval

Business Outlook

Pros

At first they make you believe it's not a call center, it's an "outsourcing business", that it's unlike any place you've ever seen. They butter you up with free swag and hotdog day but then reality sets in...

Cons

Everyone is two faced, trust no one. Especially if they have your best interest in mind. They say you work for Concentrix and not the client. But concentrix works for the client. The clients are racist, egotistical and arrogant. They don't care about you or your mental health. Want time off? Too bad you aren't friends with your Team Lead you don't get time off. Want to work a different shift? Too bad no one's to switch and no one wants to force anyone to switch because it's "too hard". They put on fake smiles and talk about you behind your back. The create a culture that if and when some leaves the business they actively make you forget how great that person was and fill your head with lies. "We care about the employees" "we're not like any other company". Yes they are they're exactly like every other greedy company out there.

2.0

Sep 3, 2025

Okay WFH

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work is nice, pay is ok

Cons

Bad management, willl assign you a new task that you did not agree to.

Viewing 622 - 624 of 44,720 Reviews

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Jobs at Concentrix

Customer Service Representative - Healthcare (On-Site)