Is Concentrix a good company to work for as a Operations Manager?

Operations Manager professionals working at Concentrix have rated their employer with 4.6 out of 5 stars in 612 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Operations Manager Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Concentrix .

Does Concentrix pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Concentrix with 4.1 out of 5 stars based on 612 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5505) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1256 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1131 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1105 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 878 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 850 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2954 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2071 reviews)); "Very demanding and low very low pay" ((in 1225 reviews)); "Extended working hours" ((in 323 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 315 reviews))

Concentrix Operations Manager reviews

4.6

93% would recommend to a friend

(612 total reviews)

Chris Caldwell

97% approve of CEO

92% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (612 reviews)

Ratings by demographic groups

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Manager, Operations employees have rated Concentrix with 4.6 out of 5 stars, based on 612 company reviews on Glassdoor. This indicates that most Manager, Operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Manager, Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

612 reviews

5.0

May 28, 2025

My Experience with CNX

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Supportive leadership team, great learning environment, exposure to global operations, structured processes, and opportunities for internal growth.

Cons

Workload can be intense during peak times, occasional misalignment between departments, and limited flexibility in certain internal procedures.

Concentrix Response

9mo

Thank you for your review, we hope you feel comfortable to continue to share feedback throughout your career at Concentrix so that we can grow with you.

5.0

May 23, 2025

Thank you Concentrix...!!!

Operation manager

Recommend

CEO approval

Business Outlook

Pros

The organization consistently demonstrates excellence in execution, innovation, and commitment to quality. The dedication of your team is truly commendable. The leadership has fostered a culture of collaboration and forward-thinking that drives impactful results. Your strategic direction sets a high standard.

Cons

No challenges. Everything is good...!!!

Concentrix Response

1y

Thank you for your review! We appreciate you taking your time to share your experience and hope you will always feel open to sharing with us.

5.0

May 17, 2025

Na

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Transparency at all level Valued

Cons

Not required but still can we can

Concentrix Response

1y

Thank you for your review! We appreciate you taking your time to share your experience and hope you will always feel open to sharing with us.

Viewing 61 - 63 of 612 Reviews

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My Experience with CNX

Thank you Concentrix...!!!

Na

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