Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1255 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1121 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1110 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 907 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 856 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2947 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2079 reviews)); "Low pay and quite stressful" ((in 1218 reviews)); "Extended working hours" ((in 340 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 322 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,725 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

3.0

Apr 25, 2026

Everything was good until employee reduction happened.

Business intellingence analyst

Recommend

CEO approval

Business Outlook

Pros

• Work at Home • Competitive Salary

Cons

• Currently in state of employee reduction due to AI and automation integration.

4.0

Apr 25, 2026

Good work life balance

Lead software development engineer in test (sdet)

Recommend

CEO approval

Business Outlook

Pros

Work life balance work from home good collegues

Cons

Low hike and growth no much increment

5.0

Apr 24, 2026

I am happy with the process all is good

Agent

Recommend

CEO approval

Business Outlook

Pros

The recruitment team works efficiently and is very friendly and welcoming

Cons

There aren't enough vending machines and we need a variety of energy drinks as well. I noticed there's only a few one can choose from and mostly is switch we need more options not everyone likes switch.

Concentrix Response

1mo

Thank you for your positive review! We are thrilled to hear that you have found our recruitment team efficient, friendly, and welcoming. Creating a warm and supportive experience from the very beginning is something we truly value. We also appreciate your honest feedback regarding the vending machines and canteen stock. Your suggestions about offering a greater variety of energy drinks and ensuring the canteen does not run out of stock for several days are invaluable to us. These small touches make a big difference in how our game-changers feel throughout the day, and we will share your insights with the relevant teams as we continue to enhance our site amenities. Thank you for being part of Concentrix. We are happy to have you here and look forward to supporting you as you grow with us.

Viewing 637 - 639 of 44,725 Reviews

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Jobs at Concentrix

Customer Service / Sales Representative – Tech Products (Remote)

Ashley, OH

View job

Customer Service Representative (On-Site)

Customer Service Representative (On-Site)

Customer Service / Inside Sales Representative (On-Site)

Customer Service Rep - Tech Products (Seasonal, Remote)