Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1840) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1259 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1123 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1116 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 877 reviews)); "Good and very good environment" ((in 840 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2964 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2054 reviews)); "Low pay and quite stressful" ((in 1236 reviews)); "Extended working hours" ((in 329 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 320 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,729 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (44,729 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,729 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews

3.0

Apr 22, 2026

Higher salary, but typical BPO challenges remain

Technical support

Recommend

CEO approval

Business Outlook

Pros

They offer a higher salary package compared to other BPO employers for people with 1-2 years of experience.

Cons

Typical BPO job, repetitive work, workmates can be toxic, no job fulfillment.

5.0

Apr 22, 2026

Paid training offered, but modules need updates

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Paid training provided for 3 weeks.

Cons

Training modules were a bit outdated.

3.0

Apr 22, 2026

Company Review

Intune support engineer

Recommend

CEO approval

Business Outlook

Pros

WFH Flexibility, exposure & business communication experience.

Cons

Low salary, customer satisfaction-based environment, very few benefits.

Viewing 670 - 672 of 44,729 Reviews

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Jobs at Concentrix

Customer Service / Inside Sales Representative (On-Site)

Sr. Sales Representative

Sr. Sales Representative

Sr. Sales Representative

Sr. Sales Representative