Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1840) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1259 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1123 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1116 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 877 reviews)); "Good and very good environment" ((in 840 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2964 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2054 reviews)); "Low pay and quite stressful" ((in 1236 reviews)); "Extended working hours" ((in 329 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 320 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,729 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,729 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

2.0

Apr 22, 2026

bootlickers beware- Party ahead

It suport specialist

Recommend

CEO approval

Business Outlook

Pros

not sure what to add here. salary, increments, learning - everything is bad except the peer support (overall not the best but since i have to mention something)- lot of good people you will meet who will help you.

Cons

poor salaries, increments in 4-7% range. Promotion only to bootlickers and not for hardworking people who resolve most tickets, have the best record in terms of attendance and time commitments. Even the director won't care-every one at manager post need some flatterer so will promote accordingly without caring about talent. So big no to support roles unless you have no other options. manager will listen to feedback for improvement but won't do anything.

5.0

Apr 22, 2026

Company review

Sr representative operations

Recommend

CEO approval

Business Outlook

Pros

Good training process Good for freshers Cab facility

Cons

Only One way cab , there should be two way cab

2.0

Apr 22, 2026

Overworked and underpaid with managers and directors that are not your boss trying to say "Your job is useless"

Sr. representative, real time management

Recommend

CEO approval

Business Outlook

Pros

There's a good chance to grown from a beginner position to something better, however if you slightly dissagree with management you will have a hard time trying to get prometed.

Cons

People that are not your boss will always be trying to make your job look useless and try to find excuses to escalate you with HR, you have to do the job of multiple people and if you say something that your boss didn't like you will lose the chance to get promoted or to work from home because they think you are ''a disruptive person"

Viewing 667 - 669 of 44,729 Reviews

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Jobs at Concentrix

Customer Service Representative (On-Site)

Customer Service / Sales Representative – Tech Products (Remote)

Ashley, OH

View job

Customer Service Representative (On-Site)

Customer Service / Inside Sales Representative (On-Site)

Customer Service Rep - Tech Products (Seasonal, Remote)