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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,732 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,732 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      45K reviews
      2.0
      Feb 12, 2024

      Doomed From The Start

      Content moderator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers, relaxed environment, easy job, steady workload

      Cons

      Career advancement, raises, upper management.

      avatar
      Concentrix Response
      1y
      Thank you for your review! We appreciate you taking your time to share your experience and hope you will always feel open to sharing with us.
      2.0
      Jan 30, 2024

      No plan for advancement

      It help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a place to work in the Mason Area

      Cons

      No real advancement for over five years Tasking of workload was placed more on the few and not amongst the team as a proper method should have been.

      avatar
      Concentrix Response
      1y
      Thank you for your review! We appreciate you taking your time to share your experience and hope you will always feel open to sharing with us.
      1.0
      Jan 30, 2024

      Good company with bad managers!

      Advisor ii, sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved working at Concentrix. I thought it was one of the best jobs I ever had. I worked on the American Express project. The pay is great and the workload is a joke. You can sit for such a long time waiting on a call while still getting paid. There is a heavy turnover of agents so they are always hiring.

      Cons

      None of the managers could explain the bonus structure. They never talked about it in training and you were lucky to ever qualify for it. I had two managers who could not tell me how to make my calls better so I could qualify for the bonus. Then one day I was moved to a third TL without notice. She tried to help me but I was done at that time. They scare you during training to think if you do the wrong thing you will get fired. Then you do what you are trained to do and they suspend you and fire you anyway. Schedules are not that great either. You get to shift bid a schedule so you will never get the schedule you want.

      avatar
      Concentrix Response
      2y
      We set a high bar for life at Concentrix + Webhelp. But it sounds like the experience with your management team that didn’t hit the mark. Setting up our leaders for success is something we are always looking for ways to grow and improve. We’ve got a variety of Leadership training programs in place to make sure they’re leading in the best possible way. Feedback like yours keeps us on the path of improvement—so thanks for taking the time to add your voice.
      Viewing 685 - 687 of 44,732 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,496 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.