Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1841) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1257 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1141 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1127 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 885 reviews)); "Good and very good environment" ((in 857 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2961 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2063 reviews)); "The pay is low and not enough for inflation" ((in 1231 reviews)); "Bad Managers that I report to" ((in 519 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 327 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,734 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Oct 31, 2023

Management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Friendly ang mga staff and accommodating ang mga guards

Cons

*Dispute *Toxic Management *Power Tripping

1.0

Oct 31, 2023

Poor Training and No room for mistakes

At-home advisor

Recommend

CEO approval

Business Outlook

Pros

Pay was okay Lots of Incentives

Cons

Unwarranted and last minute mandatory overtime Managers are rude and try to talk to you like trash Lack of resources or help Training was extremely poor and you get thrown into a high volume call setting while having to meet unrealistic metrics they set. Micromanaging is absolutely horrible

Concentrix Response

Thank you for stopping by to leave this review. We hear your concerns regarding your experience with leadership and they are extremely important to us. We want your time at Concentrix + Webhelp to be fun and challenging, which is why we have a variety of leadership training programs in place like the iRise Mentorship program and individual learning courses to make sure they’re leading in the best possible way. But more importantly, we want your time to be welcoming. Whenever you have a moment, please reach out to your local site People Solutions team or leader so we can help address these issues and get things back on the right track. Thank you again for this feedback and being apart of the Concentrix + Webhelp team.

1.0

Oct 30, 2023

Pathetic Organisation

Content editor

Recommend

CEO approval

Business Outlook

Pros

Poorly run Organisation and not a single good thing to say

Cons

All are negatives basically the HR he are the worst and micromangement is peak

Viewing 703 - 705 of 44,734 Reviews

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Jobs at Concentrix

Sr. Sales Representative

Sr. Sales Representative

Sr. Sales Representative

Sr. Sales Representative

Sr. Sales Representative