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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,737 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.6

      Compensation and benefits

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      45K reviews
      3.0
      Aug 29, 2023

      CNX - AU - Service Officer (Government Account)

      Service officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rewarding Sense of community among staff members Gain experience within a government role without having to apply internally

      Cons

      Challenging Work Stressful Dealing with vulnerable members of the community Low pay High turnover rate with level one staff

      avatar
      Concentrix Response
      2y
      We want every person at Concentrix + Webhelp to feel valued and we’re genuinely sorry that your experience with your pay and employee benefits didn’t measure up. We are constantly reassessing our total rewards package and reviewing what we offer in terms of compensation, bonuses, and incentives. Of course, we’re always looking for ways to level up, so thanks for your feedback.
      1.0
      Aug 29, 2023

      Would not recommend

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Pay and that's about it

      Cons

      Misrepresented the position, bait and switch in hiring/training, more stress than it is worth, very little support from management

      avatar
      Concentrix Response
      2y
      Creating a positive experience for you and for all staff members is important to us. So we’re disappointed you didn’t walk away with a warm experience. We want you to feel like your leadership team is helping you and not hindering you both professionally and personally. We really appreciate you sharing this with us. We’re going to dig into your feedback a bit more so we can get to the bottom of things and see where we can change. Thanks for sharing and we wish you well in your future endeavors.
      1.0
      Aug 18, 2023

      Worst company in brisbane

      Call centre operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team leader was good but one slo but top management and most team leaders arrogant.

      Cons

      Micromanagement, the top management who are overconfident but underneath severely incompetent, putting team leaders who are too young, the customers, just about everything oh and the pay is terrible.

      avatar
      Concentrix Response
      2y
      It’s never easy to get a review like this, but thank you. Your voice is important and we want you to know we hear you loud and clear. We’d be grateful if you’d drop us a note at our confidential inbox: staff.online.feedback@concentrix.com. You can share as much or as little as you’re comfortable with. We’ll take it to our leadership team, and make sure it's handled with care.
      Viewing 730 - 732 of 44,737 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,510 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.